Frequently Asked Questions
You’ll find a selection of our most frequently sought-after topics to assist you further
Helpful Shopping Questions (Boosts Sales)
I’m a beginner, what should I start with?
We recommend starting with basic tools like piping bags, nozzles, scrapers, and simple decorations. You can also explore our beginner-friendly items across different categories.
What products are popular right now?
Our best seller is the PVC clear cupcake boxes — perfect for showcasing your cupcakes beautifully while keeping them secure. We also have a variety of cake toppers, butterflies, and decorative items to elevate your final look.
Do you restock items?
Yes, we regularly restock popular items. If something is out of stock, feel free to reach out, and we’ll update you.
Can I get everything I need in one place?
Yes! From baking ingredients to decorations and packaging, we provide everything you need from start to finish.
Delivery & Assembly
Do you offer delivery?
Yes, we offer same-day delivery countrywide.
How long does delivery take?
Orders are processed and dispatched within the same day depending on your location and order time.
Do you offer wholesale pricing?
Yes, wholesale pricing applies to orders of 10 pieces and above.
Orders & Location
Where are you located?
We are located in Nairobi, Biashara Street, Hison Plaza, 4th Floor.
How can I place an order?
You can place your order through our website, TikTok, Instagram, Facebook, or via WhatsApp
Can I pick up my order instead of delivery?
Yes, you can choose to pick up your order from our location at your convenience.
What are your operating hours?
We operate during business hours, and you can contact us to confirm availability before visiting.
Have questions or need assistance? Reach out to us anytime
We’re here to help with any questions or inquiries you may have. Feel free to reach out and we’ll gladly assist you.
+254718648790
info@artgalleryke.co.ke
sale@artgalleryke.co.ke
